My experience at Dr Aizuss office is always great. During these times I feel very safe there with their health protocol. I get excellent care there with all the assistants, including Herman in the front office. I want to give an extra shot out to Chantal in the back office who makes me feel very comfortable very professional in her pre exam for me. Dr Aizuss has been my eye doctor, a wonderful, knowledgeable doctor, for about 20 years especially with my eye conditions and issues. Dr Aizuss not only is competent but is a caring person to take care of my eye problems. If I have a question and cannot come in the Dr always calls me back as soon as he has a minute. I feel very comfortable with his advice. Although this is a busy office, I get an appointment when needed. This is an excellent Ophthalmology office. More
I have been coming to the West Hills office for several years and have had 2 cataract surgeries performed by Dr. Aizuss - both of which turned out with no complications.My current impression of the office and Dr. Aizuss continues to be one of great competence and confidence that I am being treated with the latest equipment. This feeling was reinforced on my last visit when I discovered, to my joy, that the eye pressure test for glaucoma no longer requires an annoying blast of air to be administered to the surface of the eye - thanks to a new measuring device and a very skilled technician.My last appointment began with a welcome by a very pleasant staff member who verified the appointment, checked for face masks, took my temperature and showed me to the waiting area. Seating is now controlled to maintain social distancing.Dr. Aizuss is in great demand and seems able to accommodate most of it by delegating data gathering and optical measurements to a well trained staff. After a series of staff administered tests and measurements, the last person I saw was Dr. Aizuss. He spent most of this time asking questions, reviewing the data and measurements gathered beforehand, and doing a brief eye exam. After summarizing his diagnoses of my eye health. ("Doing well" in my case) and modifying my eye glass prescription of improve my vision, I was lead to the front desk where I scheduled my next regular appointment. More
Dr. Aizuss, Dr. Saulny, and Dr. Kramar have all provided me with competent and compassionate care for the past four years. They've been thorough and good-humored as I deal with frequent minor eye issues including blepheritis, conjunctivitis, migraine-related visual disturbances, and central serous retinopathy. Dr. Saulny has been especially mindful of the time limits of my eye plan, VSP. The office staff could be a little better, like when they called me in for a routine checkup after I asked the person on the phone," will my insurance cover a refraction now?" and "I'm pregnant, will that affect my results?" The answers were no, and yes, respectively. I don't know if it was a training issue or a not-listening issue. But I recommend these doctors to all my friends and was concerned to see a lone negative review on Yelp. More